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Poly B™ Plumbing Services Reviews and Testimonials
Real Stories From Real Customers!
Your feedback is important to us at Urban Piping Poly B™ Plumbing Services! Read our latest customer reviews here about our efficient plumbing services! Give us a call at (403) 988-3801 to schedule your next appointment for all Plumbing services.
faith wu
1694211142
The most experienced greatest positive to Vancouver!!!
Penny Watson
1693221004
Their expertise in Poly b pipe replacement in Calgary is commendable. They completed the task efficiently, replacing Polybutylene pipes and fittings with precision. I'm impressed with their skills and professionalism!!
Penny Watson
1693221004
Their expertise in Poly b pipe replacement in Calgary is commendable. They completed the task efficiently, replacing Polybutylene pipes and fittings with precision. I'm impressed with their skills and professionalism!!
Lorene Costea
1692714004
Quick response, efficient care in replacing entire piping in house. Knowledgable and straight to point on issues. Only problem was follow-up on some issues. Had a personal hand tool go missing after job was complete and was told it would be looked for in workers equipment. There was no follow up information provided and several attempts to inquire about retrieving it from whomever took it were not acknowledged or calls returned. Hand tool still missing.Update: Since review was posted, we did get the hand tool returned to us.I have recommended Urban Piping to several parties who have heard about our poly b removal experience, as the quality of replacement pipe, the efficiency and knowledge was high level.
Lorene Costea
1692714004
Quick response, efficient care in replacing entire piping in house. Knowledgable and straight to point on issues. Only problem was follow-up on some issues. Had a personal hand tool go missing after job was complete and was told it would be looked for in workers equipment. There was no follow up information provided and several attempts to inquire about retrieving it from whomever took it were not acknowledged or calls returned. Hand tool still missing.Update: Since review was posted, we did get the hand tool returned to us.I have recommended Urban Piping to several parties who have heard about our poly b removal experience, as the quality of replacement pipe, the efficiency and knowledge was high level.
Gladys Morris
1692678546
I want to express my gratitude for their exceptional service in replacing my polybutylene pipes. Their professional team in Calgary not only provided expert craftsmanship but also ensured I understood the cost and process of poly b replacement. With them, you can confidently bid farewell to polybutylene water pipes!
Gladys Morris
1692678546
I want to express my gratitude for their exceptional service in replacing my polybutylene pipes. Their professional team in Calgary not only provided expert craftsmanship but also ensured I understood the cost and process of poly b replacement. With them, you can confidently bid farewell to polybutylene water pipes!
Michaela Rebus
1692309313
We had Poly B™ piping removed from our house with this company in June 2022. We have mixed feelings about the experience.Positives: The work of removing the Poly B™ piping, replacing the piping, and drywalling the house was excellent. When we returned to the house after the work was complete we were overjoyed to see how well everything had been repaired, and all of the plumbing worked great. It was easy to have this work done and set up by Urban Piping, and the team was communicative about how and what would be done through the process.Negatives: A marble composite bathtub skirt/siding was broken into multiple pieces in the process of removing one of the pipes. During our walkthrough with Graham, he assured us that he would help connect us to someone who would repair the piece. He also implied the repair would be covered and initiated by them. We paid for the completed pipe work and awaited further instructions about the tub. A month went by without any contact and the damage remained, which made it unsafe to use due to the potential for splashing into the interior walls behind the bathtub. We attempted to contact Urban Piping, the admin desk, and Graham directly over the next 2 months. Calls were not returned and Graham left multiple texts on read, then responded by sending us contact information for the person he said could repair the damage and denied he would cover the damage that his team caused. 3 full months went by. We spoke to his contact. She as well as 5 other bathtub repair companies indicated the repair was too large and would need to be ordered new. After receiving quotes, we ordered a new piece ourselves. Graham never responded further to our communication about this, including an invoice for the cost of replacement. We paid $2000 to have the piece replaced and had to do several hours of searching to find out what was needed as there are limited sources of marble composite siding.We would recommend the pipe replacement work done by the company as it was was worth the price and excellent quality. However, the unresolved bathtub damage replacement really soured our experience and made us wary of Urban Piping's customer service and very disappointed in Graham's lack of integrity. If you use this service, we would suggest carefully inspecting for damage and not providing full payment until it is repaired at Urban Piping's cost and time instead of yours.
Michaela Rebus
1692309313
We had Poly B™ piping removed from our house with this company in June 2022. We have mixed feelings about the experience.Positives: The work of removing the Poly B™ piping, replacing the piping, and drywalling the house was excellent. When we returned to the house after the work was complete we were overjoyed to see how well everything had been repaired, and all of the plumbing worked great. It was easy to have this work done and set up by Urban Piping, and the team was communicative about how and what would be done through the process.Negatives: A marble composite bathtub skirt/siding was broken into multiple pieces in the process of removing one of the pipes. During our walkthrough with Graham, he assured us that he would help connect us to someone who would repair the piece. He also implied the repair would be covered and initiated by them. We paid for the completed pipe work and awaited further instructions about the tub. A month went by without any contact and the damage remained, which made it unsafe to use due to the potential for splashing into the interior walls behind the bathtub. We attempted to contact Urban Piping, the admin desk, and Graham directly over the next 2 months. Calls were not returned and Graham left multiple texts on read, then responded by sending us contact information for the person he said could repair the damage and denied he would cover the damage that his team caused. 3 full months went by. We spoke to his contact. She as well as 5 other bathtub repair companies indicated the repair was too large and would need to be ordered new. After receiving quotes, we ordered a new piece ourselves. Graham never responded further to our communication about this, including an invoice for the cost of replacement. We paid $2000 to have the piece replaced and had to do several hours of searching to find out what was needed as there are limited sources of marble composite siding.We would recommend the pipe replacement work done by the company as it was was worth the price and excellent quality. However, the unresolved bathtub damage replacement really soured our experience and made us wary of Urban Piping's customer service and very disappointed in Graham's lack of integrity. If you use this service, we would suggest carefully inspecting for damage and not providing full payment until it is repaired at Urban Piping's cost and time instead of yours.
Claire Hill
1691401345
Urban Piping in Calgary excels at Poly b pipe replacement. Skilled and efficient team!
Claire Hill
1691401345
Urban Piping in Calgary excels at Poly b pipe replacement. Skilled and efficient team!
John Angel
1690955973
Their crew are experts for polybutylene pipe replacement. Their knowledge of poly b plumbing and poly replacement is unmatched!!
John Angel
1690955973
Their crew are experts for polybutylene pipe replacement. Their knowledge of poly b plumbing and poly replacement is unmatched!!
Jeanne Chambers
1690525386
Swift and skillful! This plumber professionally replaced my deteriorating Polybutylene Water Pipes, ensuring proper functionality. Their efficient approach and attention to detail were commendable.
Jeanne Chambers
1690525386
Swift and skillful! This plumber professionally replaced my deteriorating Polybutylene Water Pipes, ensuring proper functionality. Their efficient approach and attention to detail were commendable.
Laura Gordon
1690366456
A seamless experience with this company in Calgary when replacing my Poly B™ piping. Their team's attention to detail and knowledge of Poly b plumbing was evident throughout the process. The air scrubbers they used kept the amount of dust in our home to a minimum. It was really nice to work with someone that you can tell cares about their customers' homes.
Laura Gordon
1690366456
A seamless experience with this company in Calgary when replacing my Poly B™ piping. Their team's attention to detail and knowledge of Poly b plumbing was evident throughout the process. The air scrubbers they used kept the amount of dust in our home to a minimum. It was really nice to work with someone that you can tell cares about their customers' homes.
Christopher Lopez
1689931753
Trust Urban Piping for efficient Poly B™ replacement in Calgary. They're the best!
Christopher Lopez
1689931753
Trust Urban Piping for efficient Poly B™ replacement in Calgary. They're the best!
Bruce Duncan
1681114795
Urban Piping provided exceptional service for my Poly B™ pipe replacement. Their expertise in handling polybutylene pipe and Poly b plumbing ensured a hassle-free experience. Good work team!
Annabelle Harrison
1676575986
Awesome company!! I highly recommend them as they're on top of their game! 5 stars all the way! Thank you guys for leaking pipe repair.
Annabelle Harrison
1676575986
Awesome company!! I highly recommend them as they're on top of their game! 5 stars all the way! Thank you guys for leaking pipe repair.
Nadia Syed
1676342156
Nadia Syed
1676342156
Geordan Labrosse
1669939021
Had Graham and two of his crew completely replace all poly b piping in my house and brought to code with pex piping. They had completed my entire house in one full day. Also addressed other issues and actually repaired them and kept the price within our contract. They were very friendly, knowledgeable, and went above and beyond. Me my wife and our newest little addition, are very thankful. The drywall and painting afterwards within the same company, was top notch. They even mudded my main wall and painted to match their repairs. That wasn’t included in the price but they did it anyways. I cannot express how thankful we are. The company should have 5 star rating. I highly recommend them for any plumbing or poly b needs. Even drywalling. They will definitely be hired for any services going forward and all my family and friends will use nobody else. Thanks Urban Piping 🙏🏻
Geordan Labrosse
1669939021
Had Graham and two of his crew completely replace all poly b piping in my house and brought to code with pex piping. They had completed my entire house in one full day. Also addressed other issues and actually repaired them and kept the price within our contract. They were very friendly, knowledgeable, and went above and beyond. Me my wife and our newest little addition, are very thankful. The drywall and painting afterwards within the same company, was top notch. They even mudded my main wall and painted to match their repairs. That wasn’t included in the price but they did it anyways. I cannot express how thankful we are. The company should have 5 star rating. I highly recommend them for any plumbing or poly b needs. Even drywalling. They will definitely be hired for any services going forward and all my family and friends will use nobody else. Thanks Urban Piping 🙏🏻
Carmen Lydell
1666237167
Fully replaced poly-b in our home. From re-piping, to drywall, ceiling finishing, and painting, the team completed the work extremely efficiently. The house looks great and all is working well. It’s true that you wouldn’t even know they were there when they finished. Thanks for the great work!
Carmen Lydell
1666237167
Fully replaced poly-b in our home. From re-piping, to drywall, ceiling finishing, and painting, the team completed the work extremely efficiently. The house looks great and all is working well. It’s true that you wouldn’t even know they were there when they finished. Thanks for the great work!
Susan Steele
1655565918
Recent supply chain deficiencies meant that a critical replacement part was not available for an important mechanical repair at our large condominium. Thank you, Urban Piping, for fashioning a custom pipe so that hot water was quickly restored to the boiler in our building. You are ROCK STARS!
Susan Steele
1655565918
Recent supply chain deficiencies meant that a critical replacement part was not available for an important mechanical repair at our large condominium. Thank you, Urban Piping, for fashioning a custom pipe so that hot water was quickly restored to the boiler in our building. You are ROCK STARS!
Ryan Dolan
1655002500
Ryan Dolan
1655002500
Paul Butler
1640215009
Paul Butler
1640215009
Paul Hannania
1624736071
Paul Hannania
1624736071
Glenn Gibb
1621541104
After discussing with Graham it was apparent there was some misunderstanding on the estimate.
Glenn Gibb
1621541104
After discussing with Graham it was apparent there was some misunderstanding on the estimate.
Erica Conyers
1620822642
A pipe burst in the middle of the night and we were freaking out, didn't know who to call and what to do. We got a hold of Graham from Urban Piping, and he was there very quickly. The fast call back time was what sold us, as well as his knowledgeable conversation. The job was done quickly, its like they were never here. Very impressed with the work from Urban Piping.
Erica Conyers
1620822642
A pipe burst in the middle of the night and we were freaking out, didn't know who to call and what to do. We got a hold of Graham from Urban Piping, and he was there very quickly. The fast call back time was what sold us, as well as his knowledgeable conversation. The job was done quickly, its like they were never here. Very impressed with the work from Urban Piping.
Clem
1619497997
Urban piping installed a new hot water heater in my house. Gary and Dennis were efficient and polite. They took care not to damage my floors while removing the old water heater and bringing in the new water heater. They installed a good quality quarter turn ball valve and used braided hoses, ensuring an easy install years down the road. The hot water tank itself was a high spec model and was installed at a reasonable price.
Clem
1619497997
Urban piping installed a new hot water heater in my house. Gary and Dennis were efficient and polite. They took care not to damage my floors while removing the old water heater and bringing in the new water heater. They installed a good quality quarter turn ball valve and used braided hoses, ensuring an easy install years down the road. The hot water tank itself was a high spec model and was installed at a reasonable price.
Claire Wilkins
1619212404
My dad had to have all of his piping replaced before listing his house. We thought it was going to cost an arm and a leg but we found Urban Piping and were very happy with the estimate. He did not over charge anything, no hidden fees, and the quality of work and time put in is well worth it. I am happy that we decided to use Graham and his team because they are hard working individuals who get the job done.
Claire Wilkins
1619212404
My dad had to have all of his piping replaced before listing his house. We thought it was going to cost an arm and a leg but we found Urban Piping and were very happy with the estimate. He did not over charge anything, no hidden fees, and the quality of work and time put in is well worth it. I am happy that we decided to use Graham and his team because they are hard working individuals who get the job done.
Katie Beaudry
1619193103
While renovating our kitchen we had to get call a plumber in because of a small leak. When Graham was there he was fixing the repair and had informed us that the piping in our home was out of date and banned. We ended up going with Urban Piping for an entire plumbing pipe replacement. 10/10 would recommend them.
Katie Beaudry
1619193103
While renovating our kitchen we had to get call a plumber in because of a small leak. When Graham was there he was fixing the repair and had informed us that the piping in our home was out of date and banned. We ended up going with Urban Piping for an entire plumbing pipe replacement. 10/10 would recommend them.
Emma Williamson
1619130974
We were in the midst of selling our home and were told that we would have to replace some of our piping. I had no idea what polybutylene was but found out from our home inspector it is not good. We were referred to Urban Piping to replace these pipes. Graham and his team came in, left our home in the exact same condition (maybe even cleaner). I was blown away with the professionalism and high quality of work form Urban Piping
Emma Williamson
1619130974
We were in the midst of selling our home and were told that we would have to replace some of our piping. I had no idea what polybutylene was but found out from our home inspector it is not good. We were referred to Urban Piping to replace these pipes. Graham and his team came in, left our home in the exact same condition (maybe even cleaner). I was blown away with the professionalism and high quality of work form Urban Piping
Admir Rekic
1617997933
Thanks graham for all the hard work!
Sarah Larson
1617919946
these people were so amazing to deal with and were very attentative right from the hop. poly b can be scary, but when a professional like graham walks you through it, you can confidently trust them to take over. thanks again!
Julie Reggie
1617919841
Great service for my emergency plumbing needs when nobody else could come the same day! Thank u to Graham and associates
Shey Nouri
1617919735
Thank you guys for making my poly b replacement so efficient and easy! I was so worried but graham calmed my nerves and was super patient.
Iain Gidley
1615386194
We had our poly-b pipes pre-emptively replaced and when they were describing the process of how they were going to remove the pipes, you can't help but feel worried about what your house would look like after, but if I hadn't of dropped in part way through I never would have known they were there. The house looked the same as it did when we left, the team really cared about doing the job properly and getting all the details right. It's how business should be run, on time, on budget, doing what they say they are going to do (and even going the extra mile when they didn't have to).
Iain Gidley
1615386194
We had our poly-b pipes pre-emptively replaced and when they were describing the process of how they were going to remove the pipes, you can't help but feel worried about what your house would look like after, but if I hadn't of dropped in part way through I never would have known they were there. The house looked the same as it did when we left, the team really cared about doing the job properly and getting all the details right. It's how business should be run, on time, on budget, doing what they say they are going to do (and even going the extra mile when they didn't have to).
Kristine Castillo
1614648412
Kristine Castillo
1614648412
Moe Akl
1577239601
Great work by these guys I was very impressed with the amount of experience and knowledge they have.
Ahmed Alayyoubi
1577239331
Great service will definitely use them again, highly recommended.
Stella rheymir
1576867706
Such great people to deal with they were very prompt. I especially loved the sense of humour of graham during a stressful time. Thank you!
Levi Switzer
1576780667
We were happy with the prompt response time and professionalism. Thank u guys for easing our worries! Our poly b was a nightmare
Adel Merhi
1576780549
Graham was very pleasant to deal with and we couldn’t be happier
Cory Smith
1574832483
Replaced our poly b that was a pain in our rear for such a long time. Our only regret is not calling sooner
Julie Reggie
1574372836
Replaced all our poly b in a matter of days and came in a lot more reasonable with their quotes. Graham was great as well. Always checking in and sending us updates!
Shey Nouri
1574372475
It’s been a pleasure! Me and my husband are so happy with the work and will recommend urban piping to anybody that asks!
Megan Spisak
1574301777
These guys were great, we had them replace all the poly b piping in our house in Sherwood park last week and they finished the whole project in only 7 days.
Dennis Hill
1574298615
Amazing service thank you graham i will never forget the little things you did for me that nobody else previous did for me.
Kameron S
1574192737
They made an anxiety filled poly b replacement experience the smoothest and best experience possible. Great value, great people. It’s rare you find companies that truly care these days.Thanks again!
Yasy V
1574192593
Great people who actually treat you like a human and care about customer service! Was able to be in contact with them throughout the whole process. Amazing. And cleanest work I have ever seen
Ryan Durbano
1574192423
Before calling these guys I knew nothing about what was causing so many plumbing issues in my home. They were very knowledgeable and patient about explaining how my home had been built with outdated and faulty pipes. We agreed on getting them all changed out. They were in and out in a few days with such a good job of cleaning you really couldn’t tell they were in there. Couldn’t be happier and wouldn’t hesitate to recommend graham and his team.
Simon Petouris
1574041323
My partner and I experienced a poly b leak a couple days ago. We called out this outfit, instead of just fixing the leak we decided to just change the entire piping system.The ended up fixing the leak for free when we signed up for the replacement.Couldn’t be happier with their customer service.
PhoForDinner 1
1574036100
Had Urban Piping to replace our poly b piping, they were very quick and changed all the pipes in just a couple days. super speedy and friendly!
Abe Akl
1574025953
After doing research on a new house I wanted to purchase, I found out that it contained polybutylene or poly b piping.I started investigating companies that replaced the piping, and found Urban Piping specializes in this type of work.We called them out for a consultation, and they were able to provide us with an exact price upon seeing the job.We went with them, and they did such a great job, we can’t even see where the holes in the drywall were cut. If it wasn’t for pictures of the work we wouldn’t believe they were here. I loved that they kept us updated and sent us lots of puctures. Graham was such a pleasure to deal with. cant say enough good things. they made such a terrifying experience so hassle free .thanks guys!
The thing that sold me to hire Urban Piping was that I would have my own supervisor assigned to my condo reno. It made life a lot easier, I was able to contact ONE person who knew what was going on and could give me updates. The best part was before my renovations started they did a walk through and helped me prepare for the renos.
Over the last couple years we have invested a ton of money and time into fixing up our townhome complexes. We own over 80 different townhome complexes throughout the city and have been picking away at them. My first experience with the renovations was not a good one, but after some chatting and spamming facebook groups, we heard about Urban Piping. I am blown away with how professional and hardworking the team at Uran Piping is, and will continue to hire them for any upcoming project.
My husband and I have made a decent side business from buying highrises and renovating for our tenants. We do not like short cuts and only want to have the job done once. We have had our fair share of no shows and half a** jobs, but once we spoke to Juan from Urban Piping we were sold. Every project that we have hired Urban Piping for has been done on time and the way they operate is like an open book. I always look forward to the updates and open communication between the staff.
We finally made the decision to sell our condo in Vancouver and head back to Ontario, but we realised we needed a lot of updates. It was really comforting knowing that Urban Piping knew they’re stuff. We had a couple emails and forth, some phone calls, and finally when Eugene came to our condo it just felt right. The steps they took to make sure that there was no damage to my condo or furniture showed how serious they took their job. Sometimes it’s the little things that make a big difference.
Over the past few years we have been renovating our condo building. We first hired a team that left us in the whole, the job was never completed, the things they did were never done properly. It was a disaster. But for the last year we have had Urban Piping come in and take care of the plumbing in all of our suites, and I couldn’t be more happy. Having our own supervisor from Urban Piping assigned to us has made this a walk in the park. The open communication, the constant updates, and the fact that they know anything and everything when my wife asks a question tells me that we have hired the best of the best.
SAY GOODBYE TO SUB- CONTRACTORS!!! I have had the worst experience with contractors over the years of owning townhome complexes in Van... but ever since we heard about Graham over at Urban Piping our lives have changed. I absolutely LOVE that the job is completed by people IN HOUSE and they are not sub contractors. It has made a world of a difference
My family has had multiple townhome complexes throughout the city my entire life, and I recently have stepped up to take over the family business. The one person my dad said to always use and recommend to anyone and everyone was Urban Piping. He said that the job was always done right, the job was always clean and organised, and that the staff was the best. We recently had Taylor over at one of our rentals to do some updates and renovations, he was a nice guy that knew his stuff. I really appreciated hearing what was going on, what the next steps were, and what they intended to do. No corners were cut. I will continue to use Urban Piping for all renovations and updates.
We had a HUGE leak in my condo. I googled emergency plumbers in the area, and was so happy when I found out that Urban Piping would be right there! I live on the 24th floor, so a plumbing leak could have turned into a huge disaster!!! They told me what to do in the meantime and were there right away! I can’t thank them enough for saving my condo!!!
I own 5 different condos in a highrise downtown Vancouver and have been told they are “outdated” by a lot of my friends and tenants... So I have decided to finally do some updates and give my suites a little facelift. I honestly didn’t know where to start, I have a pinterest load of ideas but didn’t know where to start.. I joined a facebook group that pointed me in the direction of urban piping. Wow, just wow. I was so happy how simple they made my life, telling me what I should do, where I should start, and how they could make this happen. The fact that I had one person who was able to chat about what was going on, if they ran into any troubles, and were available around the clock made it sooooo much easier.
Want to know the best thing about urban piping? The fact that they came in the middle of the night to help unclog a sink and actually gave us step by step instructions on how to fix it if it ever happens again! I know it was a quick and easy job for them to do, but they took the extra time to go over how to avoid having them come again!
I am in the process of getting my condo ready to sell and have been picking away at some renovations here and there. I cannot do any electrical work or plumbing, since I am not the handiest of people. I spoke to someone down the hall who I knew recently had some plumbing done, and they spoke very highly of Urban Piping. I am happy to say that they lived up to the good review.
I called urban piping for an emergency plumbing issue and was happy to hear back so quickly. I bought my first condo a couple years ago and this was the first major issue I have had to deal with. I was pretty overwhelmed and scared that I was going to be ripped off or screwed around, so I spent some time doing research.. Urban piping went above and beyond everything, even sat with me to show me how to go through my home insurance to pay for damages. The guys at urban piping are more than just plumbers!! Thank you so much!
Brandon is a great plumber- he is hard working, punctual, and very friendly. We have had him come over a couple times this year while we are renovating one of our townhomes and it has always been a great experience.Keep up the good work!
Jaryed and Stephanie were the two plumbers that totally deserve a shoutout from our most recent renovation project. We have used urban piping for every plumbing emergency, project, renovation, upgrade and will continue to hire them! Jaryed and Stephanie were super accommodating with our tenants schedule and made sure that they felt comfortable and safe while they were inside their home. The amount of detail to ensure that the home was left looking untouched and clean, made my tenants' life a lot easier.
My neighbour recommended Chris at urban piping to come in and install our new furnace and do a couple updates throughout our home. I used to hire a smaller business but the time frame always seemed so stretched out and the projects took a long time to complete. Chris and the other staff were very efficient, they were in and out in record time. The job was done perfectly and I honestly don’t have a single bad thing to say about them! Overall it was a very good first experience.
I called urban piping because we had a small leak in our living room ceiling.. I honestly had no idea what to do or who to call, so I posted in our community facebook and almost everyone suggested urban piping. By the morning Stephany was at my condo ready to fix the problem. While they were there I had a couple other plumbing needs that were attended to. It was so great that they were able to come so quickly, the problem was fixed, and that they were able to ensure that I wouldn’t run into any plumbing issues in the near future.
Denes is hands down the best plumber in the van area! We are finally listing one of our townhomes and had him come in and replace our furnace and do a couple other things. We have a very busy schedule so it makes it near impossible to be everywhere at once. I love having a team that I can trust to go in and do the job with no supervision. Honestly, if you are looking for ANY plumbing these are your guys !!
So I woke up to some missed phone calls from a tenant about a leak in the kitchen. I immediately knew who I had to call.I have always had the best experiences with Urban Piping and speak so highly of them. Denes was there first thing in the morning to fix the problem. Quick and easy!
My neighbour recommended Chris at urban piping to come in and install our new furnace and do a couple updates throughout our home. I used to hire a smaller business but the time frame always seemed so stretched out and the projects took a long time to complete. Chris and the other staff were very efficient, they were in and out in record time. The job was done perfectly and I honestly don’t have a single bad thing to say about them! Overall it was a very good first experience.
I called urban piping because we had a small leak in our living room ceiling.. I honestly had no idea what to do or who to call, so I posted in our community facebook and almost everyone suggested urban piping. By the morning Stephany was at my condo ready to fix the problem. While they were there I had a couple other plumbing needs that were attended to. It was so great that they were able to come so quickly, the problem was fixed, and that they were able to ensure that I wouldn’t run into any plumbing issues in the near future.
I finally bought my first home and am excited to put all my pinterested dreams into action! I got a new sink and have reno-d my bathroom, and have used urban piping along the way. Some of the things that I had thought out were not something I could do in my condo, but the team gave me tons of different options on how to do something similar and i am soooooo happy and inlove with my new space! THANK YOU SO MUCH!!!!
The furnace blew at a tenants place, we needed someone quick to replace it and make sure that my tenants were happy and warm! I called around and the next available time was a couple days away until I called up Juan at Urban Piping.. He said he could have someone there within the hour, which completely blew me away! The problem was fixed and solved before I even finished work!
Other Reviews
Had numerous leaks in my house, after fighting at wits ends with my insurance company trying to get them to cover the leaks, I gave in and just called Urban Piping, they were extremely professional and gave be a ball park over the phone, so I knew what to expect when they came to my house. upon arrival they quoted me exactly in the ball park price they had indicated over the phone. I booked the project to start about two months later. Everything was extremely professional from the time they arrived to the time I came back to the house a week later. My advice to someone in the same situation is to just bite the bullet and call the guys at Urban Piping, they make this huge project look like a walk in the park.
Had my tenants complaint that their pipes were leaking in the house, upon further inspection I found it was the water line pipe called Poly B™, I called a couple plumbing outfits out to take a look at replacing the piping but they were all saying it would be just over a week for the plumbing and I was on my own for finding a drywaller, taper, texture, and painter. Not only that but none of them seemed very confident about the job. I couldn’t have my house which had tenants living in it out of commission for that long.
I stumbled across urban pipings website which stated that they had their own crew that took care of everything, I had them out for a quote, and although they were more expensive than the other company’s they promised the house would be completed in 8 business days! Well they lived up to their promise and I couldn’t be happier. Would not hesitate for one minute if out back in that situation to call them again.
Found water on my ceiling and called in urban piping to come in and take a look at the mystery leak, he removed the part of the ceiling and found it was a Poly B™ line that had sprung a pin hole leak. He repaired the leak on the spot but recommended I have the whole house repiped or the problem would happen again. I did some more research into the Poly B™ piping and after contacting my insurance agent, I concluded that I would be replacing the pipe. I had such a good first encounter with urban piping so I called them back in. The owner Graham came to my house and we discussed the project. He was so wonderful to deal with. Graham took care of organizing a team to deal with my house from start to finish with no hiccups. They were in and out in 9 days, and we couldn’t even tell where they had to remove walls and ceilings! It’s a good thing they take pictures of their progress along the way or else you would never know they were there. Thank you so much Urban piping for helping us through this renovation so seamlessly.
Had to get my main line shut off valve replaced, called urban piping and they coordinated with the city to arrange a time to change it out. Everyone one showed up on time and job was done in twenty minutes. I am very impressed.
I had my hot water tank changed by urban piping and am extremely happy with the work they did and the price they provided.
We are writing this review to express our gratitude to the fellows at urban piping for helping us out, our water heater blew last evening and we were panicking because we had a big family dinner coming up the next day, we called Urban Piping and although they were completely booked for the next day Taylor one of the plumbers worked through his lunch and got us up and running with a new hot water tank. Thanks Taylor!
We purchased a new house in hawkwood and the home inspector brought to our attention that the house had a product called Poly B™ inside, he mentioned that we should have it changed before we moved in. We called Urban piping because of their numerous online reviews and recommendations, we were not let down. Graham organized for one of his teams to start the job the afternoon we got possession of the house, and they stayed late everyday so we could move in as soon as possible. Job was completed in 8 days as promised and house looks better than we remembered it. Glad we can live in our new house worry free. Thank you Guys
So here’s my story, I have continuously over the past three years been having small Poly B™ leaks throughout the home, each time I fix them myself buying a little more time until the next one. Having now just recently retired I was wanting to travel more with the wife and this Poly B™ I knew would have to go. I set up interviews/quotes with a couple company’s to see which one would be best suited for our house. I found Graham was extremely knowledgable on the topic and was the one we felt most confident in. That being said I was still sceptical of house the job would be preformed. Graham responded to my doubts by scheduling walk throughs of my house at each stage and answering any and all questions I had, he also talked to my insurance company and notified them of the work that was completed. I’m happy to say the remediation was finished without a hitch, on the exact day promised and for the exact price quoted.
After years of dealing with constant leaks we finally caved and decided to get the pipes replaced, our insurance broker provided us with the company Urban Piping and told us that of we were getting it done these were the guys. They were great! took care of everything from start to finish, the plumbing, the drywall, the painting. Glad this headache is over and we don’t have to worry about leaks any more, will be referring you guys to all my neighbours.
Hey I just wanted to send you guys an email to let you know how impressed my wife and I were with your companies services. Everything was done on time and we can’t even see where the holes you guys cut were. We really appreciated the daily phone calls from Mark to let us know the status updates on the house. Thank you so much.
I can’t express how happy I am with the services of Urban Piping Ltd. They are professional, courteous, and budget conscious. Thank you for the great work.
I can’t thank you guys enough for coming out last night and snaking our drains in the middle of the night. I am so thankful that you guys got it all sorted out before the I had to start getting ready for work. I really needed that shower for my meeting this morning. Again thank you for your prompt service.
My hot water was gradually starting to trickle out of my faucets, so I called these guys in, Derek the plumber that came out informed me that it wasn’t the faucets that were the problem but a build up on the hot side of my water heater, he recommended me a new tank and he had it aboard his van. He was in and out in under two hours and I now have great flow from all my faucets, would definitely recommend these guys! Fast, smart, and honest.
Big shout out to Graham and his team of professionals for the complete polybutylene replacement in my house in Sherwood park. Guys got here at 7am on Monday morning and I received a call Friday after noon asking if i was available for a walk through at 6pm. I wasn’t expecting the house to be finished until the Tuesday, but Graham and his team worked miracles on my place, I can’t even tell where they cut into the ceiling.
We have been looking at ways to cut down on our environmental footprint, after doing some extensive research we called out to Urban Piping to send over someone to discuss our plans. Urban Piping sent out Jordan, who introduced himself as the company field manager. He was very knowledgeable about all the products that we were looking for and even suggested brands that he found to be more reliable over the years he has been working. So far Jordan has installed a new garburator, a on demand water heater, low flow toilets, low flow shower heads, and our personal favorite a “drain heat capture system’ this system runs cold water from the main line and wraps a copper coil around the main drain stack and then to the water heater, the idea is that when hot water is draining out the house the coil with fresh cold water will rise a couple degrees before entering the on demand system. We seriously love all the upgrades that were done, and we suggest if you can ask for Jordan.
I am so glad I called these guys. I had a Poly B™ leak in our house, got these guys out to fix the leak and give me a quote on replacing/remediation. They were so professional I decided to refrain from getting other quotes and pull the trigger with them, I was scheduled for a month later. That morning a crew showed up at 8am and were quickly to work, they have since finished the house in only 5 days! I couldn’t be happier with the work these guys have done, you can’t even tell where they cut holes in the walls or ceiling.
Got a new water softener from these guys, price they quoted over the phone was the price I paid. Guys were quick and efficient, no complaints at all.
My hot water tank started to leak, we noticed and called urban piping as we had seen there van in the neighbourhood just recently, they came out right away and replaced our tank for a reasonable fee, very happy with their work!
Found water on my ceiling and called in urban piping to come in and take a look at the mystery leak, he removed the part of the ceiling and found it was a Poly B™ line that had sprung a pin hole leak. He repaired the leak on the spot but recommended I have the whole house repiped or the problem would happen again. I did some more research into the Poly B™ piping and after contacting my insurance agent, I concluded that I would be replacing the pipe. I had such a good first encounter with urban piping so I called them back in. The owner Graham came to my house and we discussed the project. He was so wonderful to deal with. Graham took care of organizing a team to deal with my house from start to finish with no hiccups. They were in and out in 9 days, and we couldn’t even tell where they had to remove walls and ceilings! It’s a good thing they take pictures of their progress along the way or else you would never know they were there. Thank you so much Urban piping for helping us through this renovation so seamlessly.
We recently replaced all of the Poly B™ piping in our house in woodbine using Urban Piping, as a couple in our later years we are always hesitant when dealing with contractors as we have all heard the horror story’s, estimates that are way off, work that wasn’t done correctly etc. We did our due diligence and had made sure we received references, we were presently surprised when Graham provided us references all within a couple blocks of us, we even knew one of them. After that our fears and anxiety levelled off and we gave him the go ahead. He provided excellent service, scheduled walk throughs, and finished in the 10days he promised with the exact price quoted. We heavily suggest anyone interested in getting this type of work done to call Urban Piping Ltd and give them a shot, their knowledge in this type of work is unparalleled in my opinion.
We have used Graham before and were very please, this time was no different. Called them wanting three new toilets for our house, we checked there website and had received an instant quote online, we booked an appointment. He had Juan show up this time, he was dressed appropriate, was pleasant to deal with and was great talking to my kids when they asked to watch him work. This service is why we keep going back to Urban Piping, thank you.
Had the guys at urban piping come out and replace an old hot water tank, they were polite, and quick. In and out in under an hour. Thanks
My hot water tank fail on me last night, called Urban piping as I remembered my neighbour saying he had a good experience with them, they were out first thing this morning and had me up and running for 915. Didn’t even have to miss work! Thanks !
We had a couple plumbing jobs we needed around the house, Taylor came out and took great care to listen to everything we needed done and our concerns, he assured us that everything would be done properly and up to code. Very happy with his work!! I recommend them for all your plumbing needs!
