Poly B™ and Plumbing Service

The Canadian Leader in Poly B™ Pipe Replacement

Urban Piping Ltd. is the leader in Poly B™ Replacement in Canada. With multiple Canadian offices we can service nearly every part of western Canada. Our Polybutylene pipe replacement service offers a complete re-piping, drywall, and paint repair for any commercial or residential building. All Poly B™ replacement work is done in house by Urban Piping and we do not hire any outside contractors. We are licensed, professional, and insured plumbers with decades of experience. Our business holds an A+ rating with the Better Business Bureau and hold hundreds of 5 star reviews online.

What is Poly B™ piping?

Poly B™ piping, known as polybutylene, is a type of grey plastic plumbing pipe most commonly used for residential plumbing works between 1985 and 1997. Poly B™ was common in North America, almost all new builds and renovations that took place during these years used this type of pipe. Poly B™ has been banned due to extensive water and property damage caused by it’s high failure rates

What does Poly B™ Piping look like?

If your home was built or renovated between 1985 and 1997, it is crucial to have your home inspected for possible Poly B™ pipes. The first way to identify Poly B™ piping is by its colours. Polybutylene piping is made in blue, silvery gray, and black colours. Blue pipes were used mainly for cold water, while black and silvery gray were used interchangeably for indoor and outdoor purposes.

UrbanPiping PolyB look 800x400 1 | Urban Piping

Why does Poly B™ Piping fail?

When it was first introduced to the plumbing industry, Poly B™ was widely accepted due to its affordability and flexibility. However, it was not long when its molecular flaws came to light and the pipe started to rupture and fail woefully. This caused water leakage and property damage worth hundreds of thousands of dollars. The molecular bonds inside Poly B™ Piping are unstable causing the pipe to crack under certain environmental strains. The following scenarios speed up the deterioration process of the piping.

What is the Failure Rate?

If you are looking for a short answer, it is 100%. It is not a question about if it will fail; but when it will fail. The different factors involved with the deterioration of the piping make the exact time frames impossible to determine. Here are some notable factors in determining the failure rate of Poly B™™ piping:

Poly B™ Replacement
If the piping was manufactured in a hotter climate, the rate of failure increases instead of a colder setting. We know that high heat is a critical factor in the deterioration of the piping.
Was the piping transported in a closed semi-trailer or an open flatbed? UV light during the transportation increases the failure rate of the piping.
Often, the piping was stored outside in the sun until the tradesmen were ready to install it into a home. Exposure to weather elements and UV light would cause quick deterioration of the piping.
New home building companies working with large contractors typically deliver all of the materials for an entire block of houses at one time. These materials are placed either on the driveway or inside the garage while the teams work through home by home. Poly B™™ Piping may have been exposed to UV light and temperature changes for months before even being installed in the home, causing a higher failure rate.
The higher the potency of chlorine in a water system, the faster the pipe will deteriorate.

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UP Poly B™ Guide 800x1101 1 | Urban Piping

Lawsuits, Litigation, and Insurance

When was Poly B™ Banned?

There are 2 different dates on which polybutylene piping was banned.

The use of Poly B™ was banned by the National Plumbing Code, which oversaw all plumbing trades in Canada and refused to recognize Poly B™ after 1997. The pipe was disallowed to be used to construct any building requiring piping systems.

The government of Canada officially banned Poly B™™ in 2005. The ban’s reasoning was that a substantial volume of lawsuits were filed against Shell and Dupont over structural damage and property damage caused by ruptured Poly B™ piping throughout hundreds of homes. Poly B™ was reported to be failing after a few years of installation.

This resulted in structural damage to drywalls, water damage, and costly restoration. Shell and Dupont lost the lawsuit.

Poly B™ Lawsuits and Litigation History

Combined class-action lawsuits made Poly B™ one of the highest pre-settlement lawsuits in North American history. The total combined lawsuits amount to multiple billions of dollars.

Poly B™ Insurance Coverage

Poly B™ piping has proven to be a huge liability for both homeowners and insurance companies. In 2005, the Supreme Court of Canada deemed Poly B™ inadmissible to indemnity clauses. This means that no insurance company is required to ensure a home with Poly B™ piping under law.

Until recently, most insurance companies have offered grandfather clauses to current customers with Poly B™ piping and leniency to new clients. However, because of the losses incurred by insurance companies, most of them are no longer willing to renew policies or insure new clients that come to them with Poly B™ in the home. Legally, they do not have to because of the Supreme Court’s ruling in 2005.

Buyer beware, If an insurance company does offer to insure the home, there are typically massive premiums and costly deductibles following a first leak.

Real Estate and Poly B™ Piping

There is a boom in Alberta’s real estate market with decade-low housing prices and historically low-interest rates. This means that houses are moving regardless of Poly B™ piping, and many buyers and sellers may be caught off guard if they are unaware of the Poly B™ piping in the home and the risks involved.

Buying a Home with Poly B™

As a buyer, if you have found a home, but it has Polybutylene installed, you may feel discouraged about buying the house. Most houses built in the 80s and 90s are top-quality builds and are often located in highly desirable neighborhoods with great amenities. A quick remediation will have your new home in tip-top shape and give you peace of mind that your domestic water plumbing system is worry-free for years to come.

However, it is important to mention that sellers do not repipe homes before putting up their properties for sale. Before you complete the purchasing contract with the seller of the home with Polybutylene piping, inform your real estate agent to tell the seller to either:

Selling a Home with Poly B™

If you are selling a home with Poly B™ piping, you may be faced with an educated buyer who is aware of these Poly B™ issues, and this person may be unable to get home insurance upon purchasing the home.

There are typically three options…

Poly B™ and Home inspectors

A qualified home inspector should be familiar with Poly B™™ and the piping risks in a home. They should not implement scare tactics but educate the homeowner on the risks and educate them on their options in dealing with it.

Poly B™ FAQ Videos

Here is our Poly B™ Replacement Newscast as well 31 Poly B™ FAQ videos to help our customers with all of the commonly asked questions we typically get asked about Poly B™ Piping.

Poly B™ FAQ

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Poly B™ Pipe Replacement

The Poly B™ Replacement Options

Installing a new plumbing system into a building requires adequate knowledge about the right material for performance, efficiency, safety, and durability. Different types of pipes are available for piping purposes, and they each come with a different estimated life expectancy. Here is a list of available home piping options.

Urban Piping only offers the highest quality Class A PEX Piping in All Pipe Replacements

Class A PEX Piping


Class B PEX Piping


Class C PEX Piping

Poly B™ Articles

Poly B™ Replacement articles curated by our team of professional plumbers to help you with any Poly B™ Piping information that you may be looking for.

Our Poly B™ Replacement Work

We are the only call that you need to make if Poly B™ Plumbing has been found in your home. Our team of Poly B™ plumbers have done more Poly B™ Replacement work that any other plumbing company and all work is done in house by Urban Piping without the use of subcontracting any services. We currently operate in Calgary, Edmonton, Burnaby, and all surrounding areas. If you have found Poly B™ Piping in your home please do not hesitate to give us a call.

Looking for Poly B™ Replacement Services?

Urban Piping Ltd. is the leader in Poly B™™️ Replacement in Canada. With multiple Canadian offices we can service nearly every part of western Canada.

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Call Now For Immediate Service

We have a team of emergency plumbers in Calgary on call 24/7 to help you with any poly-b plumbing issues that you may have. We are awaiting your call right now.

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